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Our commitment to personal customer service places us among the elite e commerce retailers in the United States. When you contact us, you will receive a response within 24 hours. We are busy, but never too busy for our clients and customers. WE have searched the U.S. looking for high quality products to compliment our unique line of online boutiques. If there is a product that you cannot find in our stores, let us know and we will try to accomodate your needs. Questions regarding advertising and marketing should be directed to the home office, or Rob Easley Marketing Director.
Shipping and Handling We do use drop-shippers and your contact information will be provided to the drop-shipper for delivery purposes only. T.J.’s Treasures Return Policy Here are the basic steps: - Pack the item securely in the original package. - Enclose the original packing list with the item. If you cannot send your packing list, please include your order number, billing name, and address with the item and the resaon for the return. -All products must be returned in the same condition, in original boxes (whenever possible), and with all paperwork, parts and accessories to insure full credit. Please note: that a full credit is only the amount of the product/items. The shipping charges will not be refunded. -All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries. -You can expect a refund in the same form of payment originally used for purchase within 10 days of our receiving your returned product. You will be refunded the shipping cost if the return is a result of a manufacturer error or a shipping error on our part. This does not include freight items. We will accept postage paid returns only after a return merchandise authorization has been obtained, items must be in original packaging. A 15% re-stocking fee will be applied after 24 hours of receiving the delivery. -You can recieve Authorization for return at 1-877-841-6944. Do not return merchandise without Authorization. COMPANY IS NOT AN INSURER Customer acknowledges and agrees that neither the company or its contractor is an insurer; that customer assumes all risk of personal injury and or loss or damage to Customer's Premises or to the contents thereof. The customer has read and understands this agreement when purchases any products from the company or contractor of the company. We do our best to make sure products are in stock. Our items are custom made so there are times that an item may be unavailable at the time of order. This happens with any internet and or catalog sale business and we at T.J.'S Treasures will not be held liable for out of stock conditions. If you are concerned about availability of products please fell free to contact us before you order. Please allow a processing time for your order before your custom order leaves the warehouse. Order processing time is estimated in "full business days," excluding the day on which the order is placed. Our lead times are 5-15 business days (1-3 weeks)shippings days due to many products being custom made and not mass produced.
To Contact TJ's Treasures Home OfficeContact TJ's Treasures Contact TJ's Treasures by Phone or Fax:
Call Anytime!
Fax:(877)841-6944
E-mail Support support@grannytjs.com
tjstreasures_marketing@yahoo.com
c/o Terri Easley P.O. Box 725 Salem, IL 62881 Contact Info For Each Of TJ's Treasures E Commerce Stores
Contact Baby Gifts and Ideas
Call Anytime!
E-mail Support support@babygiftsandideas.com
c/o Terri Easley P.O. Box 725 Salem, IL 62881
Phone: (877)841-6944 Ext. 1014 Fax: (877)841-6944
E-mail Sales sales@bryscornerstore.com
c/o Terri Easley P.O. Box 725 Salem IL, 62881
Leave a message and a representative will contact you. Toll Free: (877)841-6944 Ext. 1015 Fax: (877)841-6944
c/o Terri Easley P.O. Box 725 Salem IL, 62881 Contact Shirley's Unique Boutique Contact Shirley's Unique Boutique by Phone or Fax:
Leave a message and a representative will contact you. Toll Free: (877)841-6944 Ext. 1017 Fax: (877)841-6944
Support Department: support@shirleysuniqueboutique.com Links Department: links@shirleysuniqueboutique.com
c/o Terri Easley P.O. Box 725 Salem, IL 62881 Contact Lyndi Lu's Pet Supplies Contact Lyndi Lu's Pet Supplies by Phone or Fax:
Voice mail Available! Leave a message and a representative will contact you. Toll Free: (877)841-6944 Ext 1018 Fax:(877)841-6944
c/o Terri Easley P.O. Box 725 Salem, IL 62881 |
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